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The Block Coach - Terms and Conditions

 

Last updated: July 2025

 

Terms & Conditions

Effective Date: 26 June 2025

Welcome to The Block Coach Limited (“we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your use of our website, training courses, consultancy services, and any other materials we provide. By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

1. Who We Are

The Block Coach Limited is a UK-based training and consultancy provider for professionals in the property management sector. We offer online courses, in-person workshops, and consultancy services designed to improve knowledge, performance, and career outcomes.

2. Use of Our Services

You agree to:

  • Use our services for lawful purposes only

  • Not copy, share, or resell our materials without permission

  • Keep your login details confidential if accessing our online content

  • Provide accurate and honest information when enrolling or engaging with us

3. Payment Terms

All prices are in GBP (£) and include VAT where applicable.

  • Course fees must be paid in full before access is granted unless otherwise agreed

  • For consultancy services, a written agreement will outline specific fees and terms

  • Refunds are offered in line with our [Refund Policy] (available on request or via website)

4. Intellectual Property

All course content, training materials, documents, graphics, and branding are the intellectual property of The Block Coach Limited unless otherwise stated.

  • You are granted a limited, non-transferable licence to use the content for your own professional development

  • You may not reproduce, distribute, or modify any of our materials without written permission

5. Cancellation & Refunds

  • For online courses, we may offer a refund within 14 days of purchase if the course has not been accessed

  • For in-person events, cancellations made more than 14 days before the event may be eligible for a refund minus any booking fees

  • No refunds are provided once a course has been completed or if cancellation occurs after the refund period

6. Limitation of Liability

While we strive to deliver high-quality and accurate content, we cannot guarantee specific outcomes or results.

  • We are not liable for any indirect, incidental, or consequential damages

  • Our total liability in any matter is limited to the amount you paid for the relevant service

7. Changes to Terms

We reserve the right to update these Terms from time to time. When we do, we will update the "Effective Date" above. Continued use of our services means you accept the revised Terms.

8. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Contact Us

For any questions about these Terms, please email hello@theblockcoach.co.uk