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Build the knowledge, confidence, and credibility to thrive in Residential Block Management. 
From career-starters to future Chartered Surveyors, our courses are built to support every stage of your journey.

 

Online Courses

Ready for a Career Jumpstart?

The Block Coach offers high-quality training for professionals at all stages of their Block & Estate Management journey. Whether you’re just starting out or looking to grow into a more senior role, our courses are designed to give you the insight, confidence, and tools to succeed.

What makes our courses unique in the sector is that we are keeping up with the tide of change in the online learning world. Our content is:

  • Online and on-demand
  • Interactive - and semi-gamified 
  • Supported by AI but with human delivery 

Explore our current course or register your interest for upcoming programmes below.

 

Almost Ready

New Block Manager:
Career Jumpstart

The essential course for those ready to enter - and excel in - Residential Block Management.

Built by Block Managers for Block Managers and supported by industry legends.

Designed by our Founder, Joe Mallon MRICS FTPI, after two decades of building a career as an industry-leading Property Manager and Chartered Surveyor 

Find out more

Explore Our Upcoming Courses

And let us know what you think is missing...

We're building a growing library of specialist training to support every corner of the block and estate management sector. This approach is designed to give all those who make a difference in leasehold (and commonhold) a chance to grow and learn.

In this, we include people across various categories:

  • Managing Agents
  • Maintenance Contractors 
  • RMC/RTM/RA Leaders
  • Professional services 
  • Building owners & developers
  • Policy-makers

The below is just a snapshot of what we're working on.

Register to be notified of updates on launch dates etc.

Contact us on [email protected] for more info.

Coming Soon

Contractors: Breaking Into Block Management

Tailored guidance for contractors looking to work smarter with managing agents — boost your knowledge, credibility, and win more block management business.

Register interest
Coming Soon

Section 20 & Major Works Masterclass

Understand Section 20. Navigate the complex legal minefield. But do it while keeping focused on your goal: getting  contractor boots on the ground and works delivered!

Register interest
Coming Soon

MRICS for Block Management Professionals

A clear, supportive roadmap to Chartered Surveyor status — created specifically for those in residential block & estate management roles.

Register interest
Meet Your Trainer

Joe Mallon MRICS FTPI — Industry Expert. Educator. Career Mentor.

With over 20 years in the property sector, Joe Mallon brings deep, real-world experience to every lesson. A Chartered Surveyor and Fellow of The Property Institute, Joe co-founded JFM Block & Estate Management — one of London’s most respected managing agents.

Having spoken at major industry events including the ARMA Conference (2023) and Leasehold London (2024), Joe is widely recognised as a leading voice in Residential Block Management. Now, through The Block Coach, he’s focused on supporting the next generation — helping professionals like you build the confidence, clarity, and capability to thrive in this evolving sector.

"Joe Mallon coached me from being an intern to becoming a full Property Manager with MTPI and AssocRICS. Can't recommend this enough for anyone starting out!"

- Nathaniel Hoskin

Property Manager - JFM Block & Estate Management

"Having Joe join our team has significantly enhanced our training program...Joe effortlessly adapts to the needs of the audience"

- Lawrence Diamond,

Training Officer - TPI

 

"With a warm, approachable presence and a lead-by-example attitude, Joe is the kind of mentor who inspires trust, ambition and genuine admiration."

- Mihai Lamba Eugen Lamba

Head of Estate Management -Bespoke Property Management

 

Why Sign Up with The Block Coach?

- Basically, because we think careers in Block Management shouldn’t be left to chance.

Too often, people find themselves in this sector without support, structure, or clear pathways to progress. At The Block Coach, we’re here to change that - with accessible, practical training designed for real-world success.

Our courses are built to bridge the gap: flexible, high-impact learning that empowers you to grow your skills, build your confidence, and take your career to the next level.

If you're ready to learn with purpose - and move forward with clarity -you're in the right place.

Help Us Shape What Comes Next

We’d love to hear from you. Let us know what topics or learning formats would support your development
- your feedback helps shape future courses at The Block Coach.

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