Taking Charge of Employee Wellbeing in Property Management

Background

In June 2023, The Block Coach Founder, Joe Mallon wrote for Flat Living Magazine on this critical topic in his role has JFM Joint Managing Partner.

You can read that article here:

https://www.flat-living.co.uk/taking-charge-of-employee-wellbeing-in-property-management/

Some of highlights are below.

Taking Charge of Employee Wellbeing in Property Management

Strong relationships are the bedrock of the property management industry. However, an increasingly complex landscape, with new legislative demands and daily challenges, can impact these relationships and, significantly, staff wellbeing. As one of many industry professionals attempting to “tough out” this period I believe we have our work cut out. Alongside my co-founder at JFM, James Farrar, I strongly advocate that we foster an environment that prioritises employee wellbeing.

A Call to Arms for the Property Management Industry
In the business world, service awards often grab the limelight. Focusing on client needs is vital, of course. But at JFM, we find immense value in recognitions like ’employer of the year’ and ‘wellbeing champion’. Being highly commended in these categories at the PMAs 2022 and ARMA Ace Awards 2023, alongside customer service, speaks volumes. It’s a clear sign we’re moving in the right direction and our efforts are being recognised.

Now is the moment for the property management industry to actively champion employee wellbeing. Creating a supportive and communicative environment is essential. It’s our best bet to navigate the challenges within our sector. Together, we can cultivate a resilient workforce, enhancing relationships and service delivery. The commitment to wellbeing isn’t an option; it’s an integral part of reshaping property management’s landscape.

Reflecting on the Article
Now more than ever, employee wellbeing is paramount in this sector and it’s interesting to see how the article was one of many stepping stones to where we are now.

Since the article was written more developments around fire safety compliance and leasehold reform have made the role of managing agents more complex.

That’s why we’ve defined our Core Values in adopted them into the JFM Team Charter. We’re on a mission to be the best place to work, so we can deliver the best outcomes for our clients.

Thanks for Reading,

The Block Coach